- Information, analysis, decision metrics and
transaction initiation on the same work canvas
CBX enables Banks to deliver role-based workstations to their corporate and retail
customers in the form of simple widgets and work spaces. Widgets are customizable,
self-contained business services that are context aware and enforce entitlements.
Information, Analytics, Decisions and Transactions (IADT) are all rolled out in one
simple window called widgets. What's more, the solution does not require Banks to
invest heavily in portal technologies as the widgets can exist in simple application
CBX Scores Where Others Fail
Today’s traditional menu-driven approach demands a steep learning curve and quite
often can put off end users. Personalization is limited to more of changing the look
than the feel of it. Convergence is neither a technical nor a functional feasibility.
Changes are besieged with risks.
Many frustrated Bank businesses and technical managers have expressed how
changes are expensive and risky, because the portal products they have implemented
delivered either single-domain solutions (effectively limiting the channel convergence
option) or were built on business models that do not support agile roll out of services.
CBX addresses both these concerns through an App Store-based model and widget
technologies based on IADT principles.
Almost all Banks talk about channel convergence today. It is an inescapable route
Banks have to take to meet the customer demand for 'one Bank, one product and one
experience'. The last decade was all about SOA and the need for applications to be
redesigned as a bundle of consumable services. Now the time is to move up the ladder
of business architecture and focus more on ‘apps’. Here is where Intellect CBX
technology makes this transition manageable, sustainable and profitable. Polaris’
complexity reduction philosophy is not only limited to application design, but is also
extended to smaller application roll outs. CBX technologies help Banks develop and
offer their services much like the apps that one can find in App Stores of mobile and
tablet players. Imagine your self for a moment as a retail customer going online to the
Bank's portal and finding a few new services, such as personal money manager, tax
advice, a new utility payment, lined up in the App Store that you can buy! Imagine the
power unleashed should Banks be able to roll out niche apps to targeted customer
segments for a premium!
The possibilities are indeed limitless. CBX technology is well and truly at the forefront
of this revolution.
The Market has Warmed Up
The CTO of a large Bank gave a ringing endorsement of the CBX way when he said, "You
are where we want to be few years from now, if we are lucky and invest lots of money!"
This very much sums it up. The experience is great, usability redefines 'intuitiveness',
productivity goes up multiple notches, and above all, the Banks feel that the
investment in Transaction Banking business is secured because of the ease with which
smaller and smaller business services can be rolled out without any impact to existing
And There is More to Come
Our Financial Technology research unit is spreading CBX technologies to key Intellect
back-office and mid-office products, which means it is not only the Bank's customers,
but also staff who can benefit from the role-based efficiencies that this technology
The ‘Workspace and Widget’ theme of
the CBX framework provides a rich user
interface and effective tools for various
role players at the customer’s
FT Apps Store can hold both CBX and
The IADT paradigm simplifies the way
the ‘always short on time’ corporate
decision makers go about their job