10 DIRECT QUESTIONS TO WHICH YOU NEED STRAIGHT
For over 25 years, Polaris has
continually built expertise and delivered efficiency
in banking and insurance through the use of innovative
and contemporary financial technology. This commitment
has resulted in powerful relationships and longest customer engagement tenures in the
do customers want to pay Polaris?
We build, maintain, expand, and extend
infrastructure for Banks, Financial Institutions and Insurance
Companies using most efficient technologies, methodologies, and
Discover what financial technology can do for you!
9 of the top 10 global banks and
7 of the top 10 global insurance majors
CHOOSE POLARIS to drive process and sub process efficiencies!.
say we deliver more efficiency!
How do we back that Aggressive Commitment?
Top Financial Institutions trust Polaris in building and maintaining complex FT infrastructure from single instance Global Trade Finance serving 172 countries, to a Global Transactions and Payment Portal transacting more than USD 3,000 billion every month.
As on date, we manage over 350 mission critical applications for
over 200 strategic accounts across 100 countries. This trust, and
the challenge of extreme execution over the last 25 years has
helped us build unique Frameworks, Methodologies and Tools
which provide unparalleled efficiency to our customers.
The Polaris proprietary Banking knowledge shelving and wiring
framework (L0) has over 5,000 business processes, and over one
hundred thousand business cases documented in the areas of Core
Banking, Lending and Mortgages, Credit card, Private banking,
Brokerage, Asset Management, Cash Management, Liquidity
Management, Trade Finance and Treasury spaces. CBX and HUBS
technologies are one of the most cutting edge and innovative
technologies developed by the Polaris Advanced Financial
HUBS technologies work on the principle of bringing
distributed business intelligence developed over the
years by the banking internal innovation teams, to
one central locations.
This centralised HUB is thus able
to leverage intelligence, as well as legacy infrastructure, to mitigate
risks, launch new products, and make operations significantly more
CBX technologies are built for the primary purpose
of expanding a bank’s ability to generate more
transaction and fee based income.
CBX technologies enable banks to wire their premium corporate customers
to the banking Financial Technology infrastructure seamlessly, and
in a very secure and integrated manner.
does Polaris harness Technology
Solutions to deliver Business and
We believe simplification is the key principle for higher adoption
and more efficient operations. The Polaris L0 framework allows us
to separate business rules and business decisions from transaction
flows, thus designing better FT applications.
The 7 abstracted
principles are based on :
Higher technology adoption by banks’ users and its customers.
More straight-through transactions – resulting in better
Lower latency, faster response and lesser time for back end
processing ensures higher performance from lower technology
Better diagnostics of opportunities and constraints for leadership
interventions - better Analytics.
Preventive risks, early warning triggers and patterns.
More integrated solutions between banking applications,
inter-banking transactions, corporate ERP systems, regulatory
protocols and exchanges.
Highly secure transactions.
The Polaris Advanced Technology Group has encapsulated these
patterns into a framework named COPARIS. An acronym for
Customer experience, Operational effectiveness, Performance,
Analytics, Risks, Integration and Security.
are the Polaris Key Offerings?
Polaris’ Financial Technology solutions service the BFSI segment in
4 distinct ways, with each offering catering to the different needs of
Sourcing and Managed services :
Polaris Global Account Management Group works with key
relationships around Retail banking cluster, Capital market
Cluster, Corporate banking cluster, Insurance cluster and Risk
and Treasury cluster. Polaris dedicates Strategic Relationships
and Delivery Units (SRDU) for each key account, which works
with the client in building and maintaining the client’s critical
Global Centers of Excellence dynamically enhance the
collective competencies of our customer’s internal
technology teams. These centers are Independent Testing,
Collaboration, Data, Channels, Legacy AMS, Remote
infrastructure Management and Insurance.
Advanced Financial technology Group
This group has built more than 95 different Banking products
and over 70 products for the Insurance sector using state-of
-the-art SOA technology. These products can be seamlessly
integrated into existing infrastructure, or can be added on at will,
to provide new services.
3. Consulting Services
To help banks enhance their efficiencies, upgrade application
capabilities and comply with current global regulatory requirements,
Polaris identifies and streamlines critical business
processes through its Business Process Mapping and Wiring
consulting services. Its Enterprise Architecture consulting
service helps build business technology strategies.
Insurance clients benefit through identification of customer preferences and new
distribution channels that can encompass multiple delivery models and methods to
actively link customers, agents, brokers and partner networks resulting in increased
efficiency and productivity.
4. FT Infrastructure
Polaris offers a complete Enterprise Class end-to-end solution, branded as FT Grid.
With multiple features such as virtualization, scalability, reliability, global reach,
24x7x365 support with vernacular localization and information security that enables
services to be provided at the customer's doorstep, the FT Grid gives banks and
financial institutions ready access to applications on a robust infrastructure.
With license procurement and maintenance factored in, FT Grid aids in significantly
The FT Grid allows Polaris to take its Financial Technology infrastructure and banking
products to the 3 major global markets across geographies keeping in mind their
FT Grid 7010 Core Banking provides for Global banks in developing economies such
as India, Bangladesh, African Countries and Vietnam.
FT Grid 8010 Capital Markets caters to Maturing Markets in the European Union.
FT Grid 9010 Corporate Banking for developed markets such as US, Canada &
does Polaris ensure ONTIME-ONCOST
Disciplined project management, contextualising technology to
business problems, and understanding customer FT infrastructure
and procedures, are 3 key pillars of ensuring 'On Time In Full
Polaris systems are designed to deliver solutions 3 days before the
scheduled date, in other words, (D-3) OTIF. We use L0 and COPARIS
frameworks to contextualise FT domain knowledge with FT
are the key Methodologies, Frameworks
and Workbenches (Tools)?
Banking Process decomposition Framework - L0, L1 to L3
Enterprise Architecture analysis and Design methodology
Business Process Mapping workbench
SOA component build workbench
Secure Data center management workbench
Content Management Taxonomies for Private Banks, Insurance,
Enterprise Project management workbench
Early warning and escalation workbench (RAG and EL1-EL4)
Performance engineering evaluations and measuring workbench
makes Polaris a Reliable long term
Polaris has the proven track record of being relevant and reliable for
over 25 years, with one of the largest global Banks - Citi as well as
SBI. Polaris has earned Citi’s trust year after year, reflected in an
impressive CAGR of over 22% since the commencement of our
30 million core guiding rules for such enduring relationships are
built on a unique understanding of the customer business
landscape, and proactive investments in relevant technologies
and competencies. Polaris synergizes Customer-strategic
FT infrastructure investments with Polaris-owned prebuilt solutions,
thereby enabling accelerated time-to-market, and significant cost
We recognise the individuality of every customer's process
ecosystems while recommending Polaris pre-built methodologies
around Program Governance, Knowledge Transition, Co-creation,
and Delivery Assurance, among other parameters. We flexibly and
intelligently weave the methodology fabric, to best suit the
customized needs of each strategic partnership.
competencies of Professionals at
Polaris, help them drive results?
'Deliver better than what you have Promised’, defines high
performance at Polaris. The four corners of high performance
Prism are :
Be Proactive - Ability to observe and anticipate
Begin problem-solving with the End in Mind
Disciplined execution - First things First
Persuasive Articulation - Communicate to influence
is the Polaris Management Philosophy
on Nurturing Talent?
The Polaris holistic engagement fabric of a High Performance
Culture, has a rich vocabulary. We call it the ‘Polaris language'.
We believe Individual brilliance is important, but not sufficient in
‘Shared Destiny’ is a firm commitment at Polaris, immediately
demonstrated by our Global Partnership Council of 33 partners
sharing common rewards. We started this journey in 2007 and
found our CSAT and win ratios improved by over 30%. As per a
McKinsey study in 2009, Polaris had the highest CSAT rating of
over 84%, with 20% projects delivered before time..
The School of Financial Technology (SoFT) was set up to help
Polaris professionals connect complex technologies with the
profusion of processes prevalent in the Banking and Insurance
industries. Polaris conducts over sixty thousand hours
of education through SoFT annually..
Why does Polaris actively encourage Customers to participate in its inclusive CSR programmes?
Polaris social initiatives are demonstrated working models that are
now aggressively looking at scale. Building efficiency in operations,
while actively engaging team members and customers alike, to
contribute personal time to causes that are tangibly making a
Inclusive CSR as practiced by Polaris is built on active employee
participation, and that includes our senior management team as
well. Solid CSR initiatives are built on a framework of sustained
individual commitment. This has directly impacted ‘employee
connectedness’, productivity and retention levels. But perhaps most
significantly, it is the overwhelming spirit of fulfillment that has
moved all those associated with our ambitious Inclusive CSR
We actively encourage our customers to engage beyond the
transactional boundaries of our professional relationship, in areas
where they can gain a true sense of the Polaris spirit. And where
relevant, channelize their own community outreach initiatives into
focused and outcome-oriented programmes.
'Shaping the Young Minds - Ullas
Trust' mentors students between
age of 13 to 17, from underprivileged section of the society. Started
in 1997 by Polaris associates, each adopts and mentors a child, and
contributes 40% of the merit scholarship. The rest is provided by
the company’s CSR fund. Currently this program works with over
4,500 students every year, and has cumulatively worked with over
The Ullas Trust received the Social and Corporate Governance
Award 2008 in the category of Best Corporate Social Responsibility
Practice from NASSCOM. The annual awards were presented by
BSE and Times Foundation.
- Special Appreciation and Mentoring Program
Acknowledging Differently Abled touches the lives of over 100
distinctly abled associates, some of whom have worked for the last
20 years, delivering high performing solutions to our customers.
SAMPADA was awarded the Best CSR Practice Award at the 6th
BSE Social and Corporate Governance Awards held at
Mumbai in 2010.