We build, maintain, expand, and extend Financial Technology infrastructure for Banks, Financial Institutions and Insurance Companies using most efficient technologies, methodologies, and prebuilt solutions.

Discover what financial technology can do for you!
9 of the top 10 global banks and
7 of the top 10 global insurance majors
CHOOSE POLARIS to drive process and sub process efficiencies!.

Top Financial Institutions trust Polaris in building and maintaining complex FT infrastructure from single instance Global Trade Finance serving 172 countries, to a Global Transactions and Payment Portal transacting more than USD 3,000 billion every month.

As on date, we manage over 350 mission critical applications for over 200 strategic accounts across 100 countries. This trust, and the challenge of extreme execution over the last 25 years has helped us build unique Frameworks, Methodologies and Tools which provide unparalleled efficiency to our customers.

The Polaris proprietary Banking knowledge shelving and wiring framework (L0) has over 5,000 business processes, and over one hundred thousand business cases documented in the areas of Core Banking, Lending and Mortgages, Credit card, Private banking, Brokerage, Asset Management, Cash Management, Liquidity Management, Trade Finance and Treasury spaces. CBX and HUBS technologies are one of the most cutting edge and innovative technologies developed by the Polaris Advanced Financial Technology Group.

HUBS technologies work on the principle of bringing distributed business intelligence developed over the years by the banking internal innovation teams, to one central locations. This centralised HUB is thus able to leverage intelligence, as well as legacy infrastructure, to mitigate risks, launch new products, and make operations significantly more efficient.

CBX technologies are built for the primary purpose of expanding a bank’s ability to generate more transaction and fee based income. CBX technologies enable banks to wire their premium corporate customers to the banking Financial Technology infrastructure seamlessly, and in a very secure and integrated manner.

We believe simplification is the key principle for higher adoption and more efficient operations. The Polaris L0 framework allows us to separate business rules and business decisions from transaction flows, thus designing better FT applications.

The 7 abstracted principles are based on :

1. Higher technology adoption by banks’ users and its customers.
2. More straight-through transactions – resulting in better operational effectiveness.
3. Lower latency, faster response and lesser time for back end processing ensures higher performance from lower technology infrastructure investments.
4. Better diagnostics of opportunities and constraints for leadership interventions - better Analytics.
5. Preventive risks, early warning triggers and patterns.
6. More integrated solutions between banking applications, inter-banking transactions, corporate ERP systems, regulatory protocols and exchanges.
7. Highly secure transactions.

The Polaris Advanced Technology Group has encapsulated these patterns into a framework named COPARIS. An acronym for Customer experience, Operational effectiveness, Performance, Analytics, Risks, Integration and Security.

Polaris’ Financial Technology solutions service the BFSI segment in 4 distinct ways, with each offering catering to the different needs of global clients:

1. Global Sourcing and Managed services :

• Polaris Global Account Management Group works with key relationships around Retail banking cluster, Capital market Cluster, Corporate banking cluster, Insurance cluster and Risk and Treasury cluster. Polaris dedicates Strategic Relationships and Delivery Units (SRDU) for each key account, which works with the client in building and maintaining the client’s critical applications.
• Global Centers of Excellence dynamically enhance the collective competencies of our customer’s internal technology teams. These centers are Independent Testing, Collaboration, Data, Channels, Legacy AMS, Remote infrastructure Management and Insurance.

2. Polaris Advanced Financial technology Group

This group has built more than 95 different Banking products and over 70 products for the Insurance sector using state-of -the-art SOA technology. These products can be seamlessly integrated into existing infrastructure, or can be added on at will, to provide new services.

3. Consulting Services

To help banks enhance their efficiencies, upgrade application capabilities and comply with current global regulatory requirements, Polaris identifies and streamlines critical business processes through its Business Process Mapping and Wiring consulting services. Its Enterprise Architecture consulting service helps build business technology strategies.

Insurance clients benefit through identification of customer preferences and new distribution channels that can encompass multiple delivery models and methods to actively link customers, agents, brokers and partner networks resulting in increased efficiency and productivity.

4. FT Infrastructure

Polaris offers a complete Enterprise Class end-to-end solution, branded as FT Grid. With multiple features such as virtualization, scalability, reliability, global reach, 24x7x365 support with vernacular localization and information security that enables services to be provided at the customer's doorstep, the FT Grid gives banks and financial institutions ready access to applications on a robust infrastructure. With license procurement and maintenance factored in, FT Grid aids in significantly reducing costs.

The FT Grid allows Polaris to take its Financial Technology infrastructure and banking products to the 3 major global markets across geographies keeping in mind their respective requirements.

• FT Grid 7010 Core Banking provides for Global banks in developing economies such as India, Bangladesh, African Countries and Vietnam.
• FT Grid 8010 Capital Markets caters to Maturing Markets in the European Union.
• FT Grid 9010 Corporate Banking for developed markets such as US, Canada & Australia.

Disciplined project management, contextualising technology to business problems, and understanding customer FT infrastructure and procedures, are 3 key pillars of ensuring 'On Time In Full Delivery'.

Polaris systems are designed to deliver solutions 3 days before the scheduled date, in other words, (D-3) OTIF. We use L0 and COPARIS frameworks to contextualise FT domain knowledge with FT efficiency..

Frameworks

• Banking Process decomposition Framework - L0, L1 to L3
• Application Efficiency Framework - COPARIS
• Defect analysis Framework - DRULE
• Quality Framework - Quantum Leap
• Talent Management Framework - PDD and LBSCORE
• Channel Integration Framework

Methodologies

• ENTITY methodology - extended technology Facility - Managed services methodology
• Knowledge transition methodology
• Agile Development methodology
• Accelerated release Testing methodology
• Accurate and faster Data Migration methodology
• Enterprise Architecture analysis and Design methodology

Workbenches and Toolkits

• Business Process Mapping workbench
• SOA component build workbench
• Secure Data center management workbench
• Content Management Taxonomies for Private Banks, Insurance, Retail banks
• Enterprise Project management workbench
• Early warning and escalation workbench (RAG and EL1-EL4)
• Performance engineering evaluations and measuring workbench

Polaris has the proven track record of being relevant and reliable for over 25 years, with one of the largest global Banks - Citi as well as SBI. Polaris has earned Citi’s trust year after year, reflected in an impressive CAGR of over 22% since the commencement of our engagement.

30 million core guiding rules for such enduring relationships are built on a unique understanding of the customer business landscape, and proactive investments in relevant technologies and competencies. Polaris synergizes Customer-strategic FT infrastructure investments with Polaris-owned prebuilt solutions, thereby enabling accelerated time-to-market, and significant cost savings.

We recognise the individuality of every customer's process ecosystems while recommending Polaris pre-built methodologies around Program Governance, Knowledge Transition, Co-creation, and Delivery Assurance, among other parameters. We flexibly and intelligently weave the methodology fabric, to best suit the customized needs of each strategic partnership.

'Deliver better than what you have Promised’, defines high performance at Polaris. The four corners of high performance Prism are :

• Be Proactive - Ability to observe and anticipate
• Begin problem-solving with the End in Mind
• Disciplined execution - First things First
• Persuasive Articulation - Communicate to influence

The Polaris holistic engagement fabric of a High Performance Culture, has a rich vocabulary. We call it the ‘Polaris language'. We believe Individual brilliance is important, but not sufficient in our business.

‘Shared Destiny’ is a firm commitment at Polaris, immediately demonstrated by our Global Partnership Council of 33 partners sharing common rewards. We started this journey in 2007 and found our CSAT and win ratios improved by over 30%. As per a McKinsey study in 2009, Polaris had the highest CSAT rating of over 84%, with 20% projects delivered before time..

The School of Financial Technology (SoFT) was set up to help Polaris professionals connect complex technologies with the profusion of processes prevalent in the Banking and Insurance industries. Polaris conducts over sixty thousand hours of education through SoFT annually..

Polaris social initiatives are demonstrated working models that are now aggressively looking at scale. Building efficiency in operations, while actively engaging team members and customers alike, to contribute personal time to causes that are tangibly making a difference.

Inclusive CSR as practiced by Polaris is built on active employee participation, and that includes our senior management team as well. Solid CSR initiatives are built on a framework of sustained individual commitment. This has directly impacted ‘employee connectedness’, productivity and retention levels. But perhaps most significantly, it is the overwhelming spirit of fulfillment that has moved all those associated with our ambitious Inclusive CSR programmes.

We actively encourage our customers to engage beyond the transactional boundaries of our professional relationship, in areas where they can gain a true sense of the Polaris spirit. And where relevant, channelize their own community outreach initiatives into focused and outcome-oriented programmes.

'Shaping the Young Minds - Ullas Trust' mentors students between age of 13 to 17, from underprivileged section of the society. Started in 1997 by Polaris associates, each adopts and mentors a child, and contributes 40% of the merit scholarship. The rest is provided by the company’s CSR fund. Currently this program works with over 4,500 students every year, and has cumulatively worked with over 28,000 students.

The Ullas Trust received the Social and Corporate Governance Award 2008 in the category of Best Corporate Social Responsibility Practice from NASSCOM. The annual awards were presented by BSE and Times Foundation.

SAMPADA - Special Appreciation and Mentoring Program Acknowledging Differently Abled touches the lives of over 100 distinctly abled associates, some of whom have worked for the last 20 years, delivering high performing solutions to our customers.

SAMPADA was awarded the Best CSR Practice Award at the 6th BSE Social and Corporate Governance Awards held at Mumbai in 2010.